Terms & Conditions

1. Agreement to Terms

These Terms & Conditions (“Terms”) govern your access to and use of the RETIQLY platform (the “Service”) provided by RETIQLY (“we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

We may update these Terms from time to time. Continued use of the Service after any update constitutes your acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction if that is higher, and capable of forming a legally binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. Accounts

To access certain features, you will need to register for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at support@retiqly.com if you suspect any unauthorised access to or use of your account.

We reserve the right to disable accounts that we reasonably believe have been compromised, are being used in violation of these Terms, or present a security risk.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable law;
• Infringe the intellectual property rights of any third party;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Service;
• Scrape, crawl, or systematically extract data from the Service without our prior written consent;
• Send spam, unsolicited messages, or other unauthorised communications through or in connection with the Service;
• Introduce viruses, malware, or any other harmful code into the Service;
• Interfere with or disrupt the integrity, security, or performance of the Service or its underlying infrastructure;
• Attempt to gain unauthorised access to any part of the Service or its related systems.

5. Intellectual Property

The Service, including all software, design, text, graphics, logos, trademarks, and other content, is owned by or licensed to [Company Name] and is protected by applicable intellectual property laws. Nothing in these Terms transfers any ownership of our intellectual property to you.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service solely for your internal business purposes.

6. User Content

You retain ownership of any data, content, or materials you submit to the Service (“User Content”). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, process, and display that content solely to the extent necessary to provide the Service to you.

You represent and warrant that you have all rights necessary to grant this licence and that your User Content does not violate any third-party rights or applicable law.

7. Subscriptions and Payments

Certain features of the Service are available on a subscription basis. By subscribing, you authorise us to charge your payment method on a recurring basis for the applicable fees. Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date.

All fees are quoted exclusive of applicable taxes. We may change subscription pricing with at least 30 days’ notice. Continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing. Refunds are issued at our sole discretion except where required by law.

8. Termination

We may suspend or terminate your access to the Service immediately, without prior notice, if we reasonably believe you have breached these Terms or engaged in conduct that could harm us, other users, or third parties.

You may terminate your account at any time by following the cancellation process in your account settings or by contacting us. Upon termination, your right to access the Service ceases immediately. Provisions of these Terms that by their nature should survive termination will remain in effect.

9. Disclaimers

The Service is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the maximum extent permitted by applicable law, [Company Name] and its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business opportunity, arising out of or in connection with your use of the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claims arising under these Terms will not exceed the total fees paid by you to us in the 12 months preceding the event giving rise to the claim, or £100 (whichever is greater).

11. Indemnification

You agree to defend, indemnify, and hold harmless [Company Name] and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, your User Content, or your breach of these Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or the Service will be subject to the exclusive jurisdiction of the courts of [Jurisdiction]. Nothing in this clause prevents either party from seeking injunctive or other equitable relief.

13. Changes to These Terms

We may update these Terms periodically. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will provide notice by email or through the Service. Continued use of the Service after updated Terms become effective constitutes your acceptance.

14. Contact Us

If you have questions about these Terms, please contact our legal team: