Your returns dataalready contains fraudsters
Premium fashion brands return up to 50% of what they sell. We show you what that really costs — live, per style, per customer.
Returns are the largest unmanaged
in fashion e-commerce.
Every refund erodes margin, distorts product performance, and hides your most — and least — valuable customers. For a brand doing €50M GMV, the total cost of returns runs to €22M a year — most of it invisible. RETIQLY AI turns your live order data into a single source of truth that finance, buying, and CRM can act on from day one.
What finance, buying, and CRM
have been asking for.
True Net Revenue
Gross revenue is a vanity metric in fashion. RETIQLY subtracts every refund — per order line, per SKU, per market — and gives you one verified net figure your whole team works from. No reconciliation. No month-end spreadsheets. No gap between finance and commerce.
Ask Anything, In English
"Which styles have return rates above 50% this season?" "Forecast returns for the next 30 days by market." "Show me customers who keep less than half of what they order." The AI agent runs the analysis across your full history and answers in seconds — with the data sources attached.
Fraud, Named and Evidenced
Three patterns, detected continuously: wardrobing (worn once, returned), size bracketing (three sizes ordered, two refunded), and deadline gaming (returns timed to your policy window). You get a named customer list, the order history that proves it, and a recommended action — not a risk score.
Your Loyal Segment, Surfaced
Most brands have never cleanly separated their high-value, low-return customers from habitual returners. We do. Ranked list, ready to export to your CRM, with lifetime spend, return rate, and tenure attached. The VIP programme you couldn't build before.
Product Performance, Net of Refunds
Which styles actually earn money once refunds are counted? Net margin by style, size, and variant — refreshed daily. Catch the 80%-return style before the reorder. Spot the chronically under-bought winner. Stop buying the mirage.
Return Volume Forecasts
7 to 90-day forecasts with confidence intervals, adjusted for day-of-week and seasonal patterns. Warehouse plans staffing. Finance models cash. Customer service knows when the post-sale surge hits. All from the same forecast.
Connected in one session.
Live the next day.
1Your rollout23 Day 1 — One session, 60 minutes4 → Store connection made by our team (no dev work from yours)5 → Catalogue structure and category tree mapped6 → Return policy windows set per market7 → Your isolated environment provisioned89 Day 2 — Live10 → Full order and returns history processed11 → Net revenue calculated per order line, per product, per market12 → Customer loyalty and risk baseline established13 → Fraud pattern detection running across all orders14 → Private platform URL delivered to your team
Your own environment.
Run entirely by us.
Every brand gets a fully isolated environment, provisioned and monitored by our team 24/7. Your data never touches another brand's environment at any level of the stack. You get a private URL, a dedicated platform, and zero infrastructure to manage.
Returns are the
hidden P&L line.
Plugs into
the tools you already run.
RETIQLY connects natively to Centra and Shopify today — syncing your full order, line-item, and returns history automatically. Additional platform integrations are on the roadmap.
Your data
stays your data.
Single-tenant by default. Your orders, customer records and performance data are never shared, never commingled, and never used to train models that serve another brand. If your CISO has a question, we've already answered it.
One brand per environment. No exceptions.
Your environment is provisioned exclusively for your brand. No shared databases, no shared compute — no path from your data to another customer's environment at any layer of the stack.
Role-based access, mapped to your org.
Finance, buying, merchandising, e-commerce and CRM each see what belongs to them. Granular permissions keep sensitive customer and margin data visible only to the people who should see it.
Your data trains your platform. Only yours.
Your return patterns, customer behaviour and performance data power your own intelligence — and nothing else. We don't aggregate, share, or cross-train across brands. Ever.
Every query and access event, logged.
Every AI query, alert trigger and data access event writes to an immutable audit log. Your compliance and security teams get full, permanent visibility.
One platform.
Every team aligned.
RETIQLY isn't a tool for one analyst. For the first time, buying, merchandising, finance, e-commerce and CRM all work from the same live numbers — the same net revenue, the same fraud list, the same loyal segment. No reconciliation meetings required.
Net revenue verified per order line
Every refund subtracted, per SKU, per market — automatically. One number your whole finance team trusts.
Loyal customer ranking
Your best customers identified by real retention, real spend and real return behaviour. The segment your CRM has never reached.
Product performance net of refunds
Which styles actually earn money and which are margin illusions. Net margin per SKU, updated every sync.
Three-pattern fraud detection
Wardrobing, bracketing and deadline gaming — each with its own behavioural logic and evidence-backed suspect list.
Return volume forecasting
7 to 90-day forecasts with confidence intervals. Operations, warehouse and finance plan ahead instead of reacting.
Anomaly detection every 15 minutes
Z-score spike detection across your full catalogue. You know about a return surge before customer service does.
Net revenue intelligence — Finance team"Net revenue after refunds for Q1,broken down by market?"→ Germany: 22.1M kr gross → 8.4M kr net (62% refunded)UK: 10.8M kr gross → 4.9M kr net (54% refunded)Sweden: 9.1M kr gross → 4.2M kr net (54% refunded)Full breakdown ready for board pack."Forecast returns for the next 30 days."→ 14,200–15,800 returns expected (90% CI)January post-sale spike factored in.Peak day: Tuesday, week 3.
"Returns are a balance sheet issue."
Caila Schwartz
Director of Consumer Insights, Salesforce
Returns belong on the P&L, not in logistics
Questions we hear
before every demo.
RETIQLY connects natively to Centra and Shopify. Both are supported with full order, line-item, and returns sync — as far back as your historical data goes. Additional platform integrations are on the roadmap.
One session, typically 60 minutes. Our team connects your store, maps your catalogue, and configures your return windows per market. Your full historical data is processed overnight. Most brands are live within 24 hours of the onboarding call.
No. We handle the entire store connection on your behalf. There is no code to deploy, nothing to install, and no work required from your engineering or IT team.
Your data stays in the EU — Azure West Europe or North Europe by default, configurable to other regions on Enterprise plans. Every brand gets its own dedicated Postgres instance: not shared, not aggregated with other brands at any layer. Customer-level data is pseudonymized, a DPA is available on request, and we operate as an EU-based data controller.
As far back as your platform data goes. During onboarding we perform a full historical sync — every order and every return ever recorded in your Centra or Shopify account is processed and available from day one.
Wardrobing detection flags customers who purchase items in wearable categories — dresses, outerwear, jackets — and return them within a short window after delivery, consistent with wear-and-return behaviour. Each detection is evidence-backed: you see the customer's order history, return dates, and category pattern. You decide what action to take.
Yes. You can bring your own OpenAI or Anthropic API keys, or self-host an open-source model. Your data never trains a public model — the AI agent reasons against your data only, in your environment.
Pricing scales with your annual e-commerce GMV — designed to cost a fraction of what returns are already taking from your margin. Structured tiers for brands at different scales, and custom contracts for enterprise groups. Onboarding is included in every plan. Exact pricing is shared transparently during the demo — no hidden fees, no surprises.
Centra and Shopify report gross order data. Neither platform automatically subtracts refunds from revenue at the product or market level, detects return fraud patterns by name, scores customer risk, or answers natural-language questions about your data. RETIQLY does all of that — automatically, continuously, without manual exports.
No. RETIQLY is read-only. We pull your order and returns data — we never write back, and we have no ability to change orders, prices, or customer records in your store.
Yes. Customer segments — loyal customers, high-risk accounts, wardrobing suspects — product performance tables, and AI-generated reports can all be exported from the platform for use in your CRM, buying tools, or finance systems.
SOC 2 Type 1 audit kicks off Q3 2026, with Type 2 targeted for 2027. Quarterly penetration tests run today. Data is encrypted at rest and in transit. Customer-level data is pseudonymized. We are GDPR-aligned with an EU-based controller, and a Data Processing Agreement is available on request.
RETIQLY syncs on a daily schedule with automatic retry logic. If a sync fails, all existing data and analytics remain fully accessible. The next successful sync resumes exactly where it left off — no data is lost and no manual intervention is needed.
See what your
real numbers look like.
Most fashion brands manage returns with spreadsheets, gut feel, and data that's already weeks old. RETIQLY AI gives buying, merchandising, finance and e-commerce one live source of truth — from the first week, not the first quarter.
Priced by annual e-commerce GMV · Onboarding included · Live within 24 hours